At Terry Garnett’s Propane our goal is to be the best local propane supplier in Austin Texas and the surrounding Hill Country. The best feedback comes directly from our customers.

What our local Austin propane customers are saying and why it is important to us.

The people of Austin and the Texas Hill Country have spoken. In business for over 30+ years, Terry Garnett’s Propane continues to lead the way in expanded customer benefits and energy services.

When a customer writes in with these words, it expresses the best thing that can be said; a relationship has been forged over time where the customer truly appreciates the extra value and friendly service extended by our staff.

It is our continued objective to give you the same kind service we would want ourselves. The community spirit of the Texas Hill Country has been the watchwords and bylaws of our company for generations.

The kudos and kind words have been coming in and the credit is shared by everyone at Terry Garnett’s Propane.

Here’s a few of the nice emails and letters that indicate what our propane customers are saying:


Rex & I want to thank you for everything you did to get our pavilion fireplace up and running. Over the last few years, when Rex would bring up the subject of a propane tank, I would keep putting it off because I thought it would be such a headache and it would have been, had you and your shop not been the ones to do it. Everyone involved went the extra mile and made it quick and easy for us.
Again, sincere thanks to all of you.

Hats off to the Propane Tank Installation Team for their good work. Each tank has unique requirements and details such as location, above ground or underground, size, etc – there are many factors involved and the professional team at Terry Garnett’s Propane deserves the credit for helping their customers.

Let’s also take notice of the excellent staff of drivers. Personalized and neighborly service is sometimes thought of as a thing of the past. Not so for the drivers at Terry Garnett’s Propane.

Check out the following email sent from a couple who sold their home and were moving away. How many folks would take the time to send a thank you note to the person who delivered and kept a watchful eye on their propane… this says much about Gary’s quality of service.

Hi Gary!
And thanks! We have so enjoyed our relationship with you.
You have served us well!
Take care, God bless and always Happy Holiday.

Thanks Ed & Jennie

Each of the drivers at Terry Garnett’s Propane is a superstar. Here is an email praising one of our drivers…

Thank you so much for taking such good care of all of the details of my recent tank installation. Your driver was TERRIFIC! His determination, work ethic, and eye for detail certainly reflects his character and Garnett’s Propane in an outstanding way.
Job well done! Thanks again!
Pam P.

The office team continues to deliver the best personalized care and also deserve well-earned credit for making Terry Garnett’s Propane the best propane provider in their customers eyes.

Remember, you call… we’re there!